Which one of the following does not follow scalar chain? |
Informal organisation Functional structure Formal organisation Divisional structure |
Informal organisation |
The correct answer is option 1- Informal organisation. Flow of communication is not through a planned route. It can take place in any direction. Prescribed lines of communication are not followed. The informal organisation leads to faster spread of information as well as quick feedback. Independent channels of communication without specified direction of flow of information are developed by group members. |