In order to motivate the workers in the factory to work overtime, A decided to provide additional wages to the workers. On knowing this, a worker in his factory, Ashi, was very happy, whereas Yashu was disappointed as he preferred to go back home on time rather than working for overtime wages. Identify the feature of motivation being discussed here.

Motivation is an internal feeling. Motivation produces goal-directed behaviour. Motivation is a complex process. Motivation can be either positive or negative.

Motivation is a complex process.

Motivation is a complex process as the individuals are heterogeneous in their expectations, perceptions and reactions. Any type of motivation may not have uniform effect on all the members.