Practicing Success

Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

Under right to _________ with a good on service. The consumer has a right to file a complaint in case of dissatisfaction

Options:

Seek redressal

Be heard

Choose

Be informed

Correct Answer:

Be heard

Explanation:

The correct answer is option (2) : Be heard

1. Right to seek redressal: The consumer has a right to get relief against unfair trade practice of restrictive trade practices or unscrupulous exploitation in case the product or a service falls short of his expectations. 2.

2. Right to be heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service. It is because of this reason that many enlightened business firms have set up their own consumer service and grievance cells.

3. Right to be assured: The consumer has the freedom to access variety of products at competitive prices.

4. Right to be heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.