Practicing Success
Practicing Success
CUET Preparation Today
Which of the following is incorrect in respect of Business Process Outsourcing? |
BPO provide low level services like customer care, technical support via voice support, Qualification requirements to work in BPO are low, employees dont possess expert skills, they just need good communication skills and basic computer knowledge. Examples of BPO include research and development (R and D) activities, e-learning, business research, intellectual property (IP) research, legal profession and the banking sector. All of the above |
All of the above |
New trends in quinary services include knowledge processing outsourcing (KPO) and ‘home shoring’, the latter as an alternative to outsourcing. The KPO industry is distinct from Business Process Outsourcing (BPO) as it involves highly skilled workers. It is information driven knowledge outsourcing. KPO enables companies to create additional business opportunities. Examples of KPOs include research and development (R and D) activities, e-learning, business research, intellectual property (IP) research, legal profession and the banking sector. |
