Which of the following is a personal barrier in communication?

A) Fear of challenge to authority
B) Complexity in organisation structure
C) Unwillingness to communicate
D) Lack of proper incentive

Choose the correct answer from the options given below.

ACD

The correct answer is option 4- ACD.

Option B- Complexity in organisation structure is an organisational barrier.

Personal barriers: The personal factors of both sender and receiver may exert influence on effective communication. Some of the personal barriers of superiors and subordinates are mentioned below:

• Fear of challenge to authority: If a superior perceives that a particular communication may adversely affect his authority, he or she may withhold or suppress such communication.

• Lack of confidence of superior on his subordinates: If superiors do not have confidence on the competency of their subordinates, they may not seek their advice or opinions.

• Unwillingness to communicate: Sometimes, subordinates may not be prepared to communicate with their superiors, if they perceive that it may adversely affect their interests.

• Lack of proper incentives: If there is no motivation or incentive for communication, subordinates may not take initiative to communicate. For example, if there is no reward or appreciation for a good suggestion, the subordinates may not be willing to offer useful suggestions.