Read the following case study and answer the following question. Ms. C bought an electric Iron from the market and paid money through cash the vendor. Mr. X. But she forgets to collect the bill for the deal as a written evidence. The Iron was a ISI certified product. Once, she was using the Iron, she realised that it is not working properly. Then she immediately contacted the Vendor Mr. X and asked him to remove the defect in the product or replace it with a new one. The vendor did not listen to her and refused to accept that this product is sold by him to her. She discussed the matter with her father and he advised her to seek legal help in this case and finally she decided to file a case against the vendor in the consumer court. But while filing the case she got stuck in between due to non-availability of material evidences to produce before the court such as cash memo or bill of the transaction.

Identify the responsibility of the consumer ignored in the given case.

Must obtain Cash Memo

The correct answer is option (2) : Must obtain Cash Memo

The responsibility of the consumer that was ignored in the given case is:

2. Must obtain Cash Memo

Obtaining a cash memo or bill is an essential responsibility for a consumer. It serves as evidence of the transaction and is crucial in case issues arise with the purchased product or service. In this case, the consumer, Ms. C, forgot to collect the bill for the electric iron, which later posed a challenge when seeking legal help and filing a case against the vendor.