Read the passage carefully and answer the questions. Ritika, a school teacher in Pune, came across an advertisement on social media promoting a new health supplement that claimed to help with weight loss in just a few weeks. The ad featured attractive before-and-after images, along with testimonials from satisfied users, and stated that the product was "clinically tested" and "100% natural." Intrigued by the promising results, Ritika purchased the supplement for 1,500, believing it would help her with her weight loss goals. After using the supplement for two weeks, Ritika noticed no change in her weight, and she began feeling some stomach discomfort. Concerned, she contacted the company's customer service for advice, only to receive vague responses. When Ritika did further research, she found out that the supplement had not undergone any clinical testing, and the ingredients listed on the label were not as advertised. Shocked by this misleading information, Ritika decided to file a complaint with the Consumer Forum. She highlighted that the product's advertisement was misleading and violated her consumer rights. After hearing her complaint, the Consumer Court ruled in her favor, ordering the company to refund her money and pay a penalty for the misleading advertisement. |
What did the Consumer Court order the company to do? |
Replace the supplement with another product Refund the money and pay a penalty Improve the product quality Apologize without compensation |
Refund the money and pay a penalty |
The correct answer is option 2- Refund the money and pay a penalty. The Consumer Court order the company to refund the money and pay a penalty. She highlighted that the product's advertisement was misleading and violated her consumer rights. After hearing her complaint, the Consumer Court ruled in her favor, ordering the company to refund her money and pay a penalty for the misleading advertisement. The above lines indicated the order given by the Court. |