.......................is the process by which attitudes, skills and abilities of employees to perform specific jobs are increased.

Training

The correct answer is option 1- Training.

Training is the process by which attitudes, skills and abilities of employees to perform specific jobs are increased.

Training is any process by which the aptitudes, skills and abilities of employees to perform specific jobs are increased. It is a process of learning new skills and application of knowledge. It attempts to improve their performance on the current job or prepare them for any intended job.

OTHER OPTIONS

• Development- The term development means growth of individual in all respects. Training is short term process but development is an on going process. Also, development includes training.

• Attitude Formation- Attitude formation is a key concept in psychology and social behavior, referring to the process through which individuals develop their attitudes toward people, objects, events, or ideas. These attitudes can be positive, negative, or neutral and play a significant role in shaping our behaviors and perceptions.

• Education- Education is the process of increasing the knowledge and understanding of employees. It is the understanding and interpretation of knowledge. It does not provide definite answers, but rather develops a logical and rational mind that can determine relationships among pertinent variables and thereby understand a phenomenon.