Top management is concerned with formulation of :
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Overall organisational goals
Option (1) Overall organisational goals — Correct. Top management formulates overall organisational goals and the strategies to achieve them. It analyses the business environment and is responsible for the welfare and survival of the organisation.
Option (2) Plans to ensure that each department has the necessary personnel — Incorrect. Making sure each department has the necessary personnel is a task of middle management, as part of carrying out top management’s plans.
Option (4) Duties to be assigned to the personnel of each department — Incorrect. Assigning duties and responsibilities to the personnel of a department is also a task of middle management.
NCERT (2026-27 Edition): “(i) Top Management: They consist of the senior-most executives of the organisation by whatever name they are called. They are usually referred to as the chairman, the chief executive officer, chief operating officer, president and vice-president. Top management is a team consisting of managers from different functional levels, heading finance, marketing etc. For example chief finance officer, vice president (marketing). Their basic task is to integrate diverse elements and coordinate the activities of different departments according to the overall objectives of the organisation. These top level managers are responsible for the welfare and survival of the organisation. They analyse the business environment and its implications for the survival of the firm. They formulate overall organisational goals and strategies for their achievement. …” “(ii) Middle Management: is the link between top and lower level managers. They are subordinate to top managers and superior to the first line managers. They are usually known as division heads, for example production manager. Middle management is responsible for implementing and controlling plans and strategies developed by top management. At the same time they are responsible for all the activities of first line managers. Their main task is to carry out the plans formulated by the top managers. For this they need to: |