Read the following text and answer the following question on the basis of the same (Q.5 ): After completing her Bachelors in Fashion Designing from a well-known college in Germany, Ashima has opened a boutique in a posh market in Mumbai. She has divided the work in smaller units and each employee is well trained to perform his/her task efficiently. The sales persons are allowed to close a deal with a buyer by giving a maximum of 10 percent discount, whereas the decision to give any further discount rests with Ashima as the final authority. In the earlier period of her business venture, employees were asked to put in extra hours of work. In return she had promised to give them a special incentive within a year. Therefore, when the business was doing well, she honoured her commitment by giving bonus to her employees. She also instructed her employees that communication from top to bottom should follow the official lines of command. However, she tends to be more biased towards her female employees, when it comes to solve the conflicts among employees. Ashima has divided the work in smaller units and each employee is well trained to perform his/ her task efficiently. Which principle of management is being followed here?

Division of Work Delegation of Work Order Method Study

Division of Work

Division of Work: Work is divided into small tasks/ jobs. A trained specialist who is competent is required to perform each job. Thus, division of work leads to specialisation. According to Fayol, “The intent of division of work is to produce more and better work for the same effort. Specialisation is the most efficient way to use human effort.”