The correct answer is option 2- A-I, B-III, C-II, D-IV.
List I
(Barriers)
|
List II
(Aspect of Barriers)
|
| A. Semantic Barrier |
I. Problems and obstructions in the process of encoding
and decoding a message into words or impressions. |
| B. Organisational Barrier |
III. Rigid rules and cumbersome procedures |
| C. Psychological Barrier |
II. The state of mind of both sender and receiver of communication |
| D. Personal Barrier |
IV. Unwillingness to communicate |
(A) Semantic barriers- (I) Problems and obstructions in the process of encoding and decoding a message into words or impressions.
Semantics is the branch of linguistics dealing with the meaning of words and sentences. Semantic barriers are concerned with problems and obstructions in the process of encoding and decoding of message into words or impressions.
(B) Organisational barriers- (III) Rigid rules and cumbersome procedures.
The factors related to organisation structure, authority relationships, rules and regulations may, sometimes, act as barriers to effective communication.
Rules and regulations: Rigid rules and cumbersome procedures may be a hurdle to communication. Similarly, communications through prescribed channel may result in delays.
(C) Psychological barriers- (II) The state of mind of both sender and receiver of communication.
Emotional or psychological factors acts as barriers to communicators. The state of mind of both sender and receiver of communication reflects in the effective communication.
(D) Personal barriers- (IV) Unwillingness to communicate.
The personal factors of both sender and receiver may exert influence on effective communication.
Unwillingness to communicate: Sometimes, subordinates may not be prepared to communicate with their superiors, if they perceive that it may adversely affect their interests. | 
