Electrical appliances manufactured by the manufactures by using sub standard raw materials might cause serious injury to the users.
Which consumer right is highlighted in the above line?
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → Right to safety
Option (1) Right to choose — Incorrect. This is the right to choose from a variety of goods. The line is about injury from poor goods.
Option (2) Right to safety — Correct. The consumer has a right to be protected against goods that are hazardous to life, health and property. Electrical appliances made with substandard material can cause serious injury.
Option (3) Right to be heard — Incorrect. This is the right to have the consumer’s interests given due weight at proper forums. It is not about danger from goods.
Option (4) Right to seek redressal — Incorrect. This is the right to get relief for unfair practices after harm is done. The line is about protection before use.
NCERT (2026-27 Edition): “Consumer Rights … 1. Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life, health and property. For example, electrical appliances which are manufactured with substandard products or do not conform to the safety norms might cause serious injury. Thus, consumers are educated that they should use electrical appliances which are ISI marked as this would be an assurance of such products meeting quality specifications.” |