Match List – I with List – II.
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LIST – I |
LIST – II |
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A. Consumer Protection Act |
I. Claim exceeds 10 crore |
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B. District Forum |
II. Settlement of claim exceeds 1 crore but does not exceed 10 crore |
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C. State Commission |
III. Established in 1986 |
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D. National Commission |
IV. Settlement of claim up to 1 crore |
Choose the correct answer from the options given below.
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → A-III, B-IV, C-II, D-I
(A) Consumer Protection Act — this matches (III) Established in 1986. The first Consumer Protection Act was passed in 1986. The Consumer Protection Act 2019 has replaced the Act of 1986.
(B) District Forum — this matches (IV) Settlement of claim up to 1 crore. “District Forum” is the old name of the District Commission. It hears complaints where the value does not exceed Rs. 1 crore. The limits in this question are those of the Consumer Protection Act, 2019, as given in the 2023-24 book.
(C) State Commission — this matches (II) Settlement of claim exceeds 1 crore but does not exceed 10 crore. This is the middle level.
(D) National Commission — this matches (I) Claim exceeds 10 crore. This is the highest level of the three.
Note: The money limits of the three Commissions have changed over the years, so each NCERT edition gives different limits. The table below compares them.
NCERT (2026-27 Edition): “Each one of us is a consumer in one way or another. It is important for us to be an aware and informed consumer of goods and services available to us in the market.The above case is just one of the examples of the many problems that consumers face in the purchase, use and consumption of goods and services. But, very few consumers are aware of their rights given to them by the Consumer Protection Act 2019. The Consumer Protection Act 2019 has replaced the Act 1986 and seeks to widen its scope in addressing consumer concerns.” NCERT (2023-24 Edition): “…District commission has a jurisdiction to entertain complaints where value of goods or services paid as consideration does not exceed one crore rupees. …” “…It is established by the respective state government and ordinarily function at the state capital. State Commission has a jurisdiction to entertain complaints where value of goods and services paid as consideration exceeds one crore but does not exceed ten crore rupees. …” “…The National Commission has territorial jurisdiction over the whole country. National Commission has a jurisdiction to entertain complaints where value of goods or services paid as consideration exceeds ten crores of rupees. …” |