Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

Read the following passage and answer the questions.

Abhishek bought gold jewellery for her wife worth of ₹70 lakhs. The seller did not give him the receipt for payment but he insisted the seller to give him the cash memo. After many arguments between both of them, the seller at last gives Abhishek the cash memo. After 10 days, Abhishek's wife found a defect in one of the necklace bought and complained to seller. Seller did not pay any heed to Abhishek's wife. She went to the respective redressal agency for the solution.

As per Consumer Protection Act 2019, in how many days of passing the order by the respective court, she can appeal to the next forum?

Options:

15 days

30 days

45 days

60 days

Correct Answer:

30 days

Explanation:

The correct answer is option 2- 30 days

In this case the value of goods and services is in excess of Rs 50 lakhs and therefore, there will be jurisdiction of the State Commission. If the customer is not satisfied with the order of State Commission, he/she can approach the National Commission within 30 days of the order passed. 

State Commission: It is established by the respective state government and ordinarily function at the state capital. State Commission has a jurisdiction to entertain complaints where value of goods and services paid as consideration that exceeds rupees fifty lakh but does not exceed two crore. If any of the parties are not satisfied by the order of State Commission can appeal against such order to the National Commission within a period of thirty days of such order.